Frequently Asked Questions
We offer businesses a full range of IT support and consulting, including a managed help desk, backup disaster recovery, compliancy services, data storage, security solutions and more. Our goal is to become your trusted business technology expert and build worlds of satisfied customers through internet technology.
Across industries, businesses have growing technology needs in order to run efficiently and compliantly. Having a reliable technology partners allows businesses to increase security, decrease risk, incur a lower overall IT cost, improve business efficiencies, build a dedicated and fully staffed support team, access increased knowledge and skills, decrease employee management time and more. We are committed to supporting your business and helping you deliver on your promises to customers.
We understand that compliance is an important part of security and regulation. Our services currently follow HIPAA, PCI, SEC/FINRA, and Sarbanes-Oxley compliance.
Our pricing structure is determined by user or number of employees, based on the services your company needs. We recommend starting with a network assessment, where we evaluate your current IT infrastructure and make recommendations based on findings. Each business has its own unique needs, and we work to find the custom solution that works best for your business. Set up a consultation to get started!
We have served businesses in many different industries including agriculture, construction, education, engineering and architecture, finance, healthcare, manufacturing, non-profit, real estate, retail and more. These companies usually range in size from 5-300 users.
Our process typically follows these steps:
- Assessment: We perform a network assessment to establish a baseline, so we can create an IT structure that meets your needs.
- Design: We create a system unique to your IT concerns that is focused on improving and protecting your business, including security, innovation, service and strategy,
- Implementation: This entails setting up your IT infrastructure for immediate and sustainable success.
- Support: We serve as an active partner by anticipating needs and recommending solutions to support your continued success.